Site Reliability Engineer - Pharmacy Core Platform (Hybrid)

Job summary

The Site Reliability Engineer improves the reliability, resilience, scalability, performance, and operational maturity of critical enterprise platforms and services. The role builds automation and observability solutions, defines SLIs and SLOs, leads production incident analysis, and supports platform modernization using Infrastructure as Code, CI/CD pipelines, and cloud-native technologies. The engineer also partners with development and infrastructure teams and participates in a 24x7 on-call rotation.

Qualifications

• Reside within commuting distance of Lakeland, Florida, or be willing to relocate.

Responsibilities

• Improve platform reliability, resilience, scalability, and performance.
• Design automation to reduce manual operations and improve system stability.
• Develop and maintain monitoring, alerting, logging, tracing, and observability solutions.
• Define and measure SLIs, SLOs, and operational health metrics.
• Analyze capacity, performance, availability, and reliability trends.
• Participate in architecture reviews for reliability, scalability, security, and supportability.
• Partner with application development teams to improve operational readiness and platform resilience.
• Lead root cause analysis for complex production incidents and drive corrective actions.
• Support modernization using Infrastructure as Code, CI/CD pipelines, and cloud-native technologies.
• Maintain technical documentation, engineering standards, runbooks, and operational procedures.
• Contribute to disaster recovery, business continuity, and operational resiliency planning.
• Participate in a 24x7 on-call support rotation.

Skills

Work schedule

Industry

Relocation