Site Reliability Engineer

Job summary

Ensure the stability of eCommerce mobile and web applications in European countries. Responsibilities include monitoring, incident management, automating deployments, scaling, reliability testing, and incident post-mortems. Collaborate with global engineering and commercial teams to maintain a seamless and reliable user experience.

Qualifications

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• 3+ years of experience in DevOps, site reliability engineering (SRE), system stability assurance, or operations and maintenance development.
• Experience with common public cloud platform products (e.g., cloud hosting, cloud storage, object storage, CDN).
• Proficiency in containerization technologies such as Docker and Kubernetes.
• Familiarity with Linux operating systems and common commands.
• Proficiency in scripting languages such as Shell, Python, or Go.
• Knowledge of mainstream monitoring tools such as Prometheus, Grafana, and Zabbix.
• Experience in Java microservices architecture development or operations.
• Expertise in Java memory tuning and performance optimization.
• Experience with common middleware including MySQL, Kafka, ElasticSearch, and Redis.
• Effective communication in English.
• eCommerce or retail industry experience (preferred).
• Intermediate or above proficiency in the Chinese language (preferred).
• 2+ years of experience designing, analyzing, and troubleshooting large-scale distributed systems (preferred).

Responsibilities

• Monitor system performance data and alerts, identify abnormal indicators and risks, and notify colleagues for resolution.
• Perform emergency system recovery and execute contingency plans to minimize business losses.
• Address and resolve system issues and queries from local stakeholders.
• Collaborate with team members in other regions to ensure the stability of the European e-commerce platform system.
• Summarize system issues and solutions to continuously improve system stability.

Skills

Relocation