Academic Computing Systems Administrator

Job summary

The Academic Computing Systems Administrator is responsible for managing and supporting academic computing environments, including databases, containers, and HPC resources. This role involves ensuring the reliability and performance of HPC services, implementing security controls, and providing advanced support while collaborating with faculty and IT teams to meet academic needs.

Qualifications

• Bachelor's degree
• In lieu of the education requirement, additional related experience above and beyond what is required may be substituted on an equivalent year-for-year basis
• 2+ years of hands-on Linux system administration, including building and operating clusters
• In lieu of the experience requirement, additional related education above and beyond what is required may be substituted on an equivalent year-for-year basis

Responsibilities

• Manage day-to-day reliability and performance of HPC services
• Build and maintain automation for predictable operations and rapid recovery
• Enable HPC and containerized workflows aligned with academic needs
• Provide advanced support and documentation for HPC services and systems
• Configure and manage system and network security
• Manage the installation and maintenance of HPC hardware and operating systems
• Troubleshoot issues with HPC systems and services
• Monitor and handle incoming service requests and incident tickets
• Respond to security vulnerabilities, incidents, and outages in a timely manner
• Monitor resource usage to enhance system capabilities and performance
• Recommend upgrades based on growth statistics and disk space forecasts
• Evaluate new technologies and integrate new systems into the computing environment
• Document infrastructure for users, support and consulting personnel, and developers
• Effectively communicate technical issues to non-technical stakeholders
• Maintain composure and de-escalate situations when faculty or students experience technical problems
• Occasional after-hours or weekend work may be required for critical incidents or emergency situations
• Perform all other duties as assigned

Skills

Degrees

Relocation