AI Platform Engineer

Job summary

Provides technical leadership for Microsoft Copilot and Google Gemini in Workplace Services, ensuring controlled enterprise rollout, platform stability, and ongoing development. Owns the Microsoft 365 Copilot platform and feature roadmap, aligns services with security and governance requirements, coordinates rollout readiness and complex issue resolution, and maintains operational standards and documentation across Teams, SharePoint, OneDrive, and Exchange.

Benefits

Qualifications

• Bachelor’s degree in IT, Computer Science, or a related field.
• At least 8 years of experience with Microsoft 365 and digital workplace technologies.
• Experience managing SaaS platforms and enterprise rollouts.
• Hands-on expertise in Teams, SharePoint, OneDrive, and Exchange.
• Understanding of identity and access management and data security.
• Experience with IT service management, incident handling, and escalations.
• Ability to assess new technologies and drive enterprise deployments.
• Strong stakeholder management and communication skills.
• Comfort working in governance-driven enterprise environments.
• Google Gemini experience is an asset.

Responsibilities

• Own Microsoft 365 Copilot configuration, feature enablement, and operational performance.
• Manage the Copilot feature roadmap and assess new and preview capabilities for enterprise readiness, risk, and rollout.
• Align Copilot services with security, compliance, and governance requirements.
• Coordinate structured rollout waves and readiness across technology, support, and user communications.
• Escalate complex Copilot issues and coordinate resolution with internal teams and external partners.
• Translate governance policies into practical implementation with the AI Hub.
• Maintain operational documentation, standards, and runbooks.
• Provide technical guidance to Workplace Services, support teams, and leadership stakeholders.

Skills

Degrees

Relocation