Jobs / EXL Service

AI Platform Engineer

EXL Service · Dublin, D, Ireland
Dublin, D, IrelandExp: 3-6 yrsHybrid
Remuneration
Not specified
Location
Dublin, D, Ireland
Visa sponsorship
Not specified

Job summary

EXL is seeking an AI Platform Engineer to manage the AI Gateway and Agent Builder platforms, ensuring performance and security.

Qualifications

  • 3–6 years of experience in platform engineering or DevOps
  • Experience with LLM gateway or AI observability platforms
  • Familiarity with agentic AI platforms and low-code builders
  • Understanding of LLM APIs and cost management
  • Experience with cloud infrastructure and containerization
  • Experience managing SaaS or self-hosted platforms
  • Experience managing vendor relationships and SLA tracking

Responsibilities

  • Administer and operate AI Gateway and Agent Builder platforms
  • Serve as Subject Matter Expert for AI Gateway and Agent Builder
  • Educate internal teams on AI Gateway and Agent Builder usage
  • Manage platform health and uptime
  • Own updates and version upgrades for platforms
  • Manage vendor relationships with LiteLLM, Langfuse, and Lyzr
  • Track and triage bugs and feature requests
  • Monitor and report on platform usage metrics
  • Stay current with developments in LLM gateway technologies
  • Collaborate with security and engineering teams for compliance

Skills

AWSAzureDockerGCPKubernetes

Degrees

Bachelor's degree in Computer ScienceEngineeringRelated technical field

Relocation

No