Jobs / Showtime Consulting
Atlassian System Administrator
Showtime Consulting · Canberra, ACT, Australia
Canberra, ACT, AustraliaExp: 2-4 yrsOnsite
Remuneration
Not specified
Location
Canberra, ACT, Australia
Visa sponsorship
No visa sponsorship
This role is only available for Australian residents only.
Job summary
Administer and optimise enterprise Jira Data Centre and Confluence Data Centre platforms in a secure, large-scale technology environment. The role manages configurations, workflows, permissions, upgrades and Tier 2 support, while supporting deployments hosted on Kubernetes through AWS EKS or Azure AKS. It also involves GitLab CI/CD pipelines and related AWS services, including Amazon EFS and Amazon RDS.
Qualifications
- 2–4 years of hands-on Jira Data Centre and Confluence Data Centre administration experience in a large-scale corporate environment.
- Strong knowledge of Jira workflows, permission schemes, screens, fields and issue types.
- Knowledge of ScriptRunner, JQL, automation rules and complex workflow transitions.
- Experience administering Confluence spaces, permissions, templates and macros.
- Experience supporting and troubleshooting end-user and application-level issues.
- Experience supporting Atlassian upgrades.
- Strong communication, troubleshooting and stakeholder engagement skills.
- Current NV2 security clearance.
Responsibilities
- Administer and maintain enterprise Jira Data Centre and Confluence Data Centre environments.
- Manage Jira configurations, workflows, permissions, screens, fields and issue types.
- Maintain Confluence space blueprints, permissions, templates and macros.
- Provide Tier 2 support for user issues, access management, system queries and performance problems.
- Troubleshoot and optimise Jira and Confluence environments.
- Assist with Atlassian application upgrades and configuration changes.
- Support Jira and Confluence instances hosted on Azure AKS and AWS EKS.
- Monitor Kubernetes pod health, application logs and resource utilisation.
- Run and monitor GitLab CI/CD pipelines for upgrades, configuration patches and infrastructure changes.
- Support deployments across non-production and production environments.
- Assist with application state and supporting AWS infrastructure, including Amazon EFS and Amazon RDS.
- Collaborate with Atlassian administrators and platform engineering teams to maintain secure, reliable services.
Skills
AKSArtifactoryAWSAzureConfluenceEFSEKSGitLabGitLab CIHelmJiraKubernetes
Industry
Cloud computingInfrastructureCybersecurityBusiness applicationsDigital transformation
Security clearance
Current NV2 security clearance
Relocation
No