Remuneration
Salary packaging, purchased leave, novated leasing, health and wellbeing initiatives, and reward and recognition programmes.
Location
Sydney, NSW, Australia
Visa sponsorship
Not specified
Job summary
Supports and evolves customer production environments on Microsoft Azure, maintaining the health, availability, security, and performance of cloud platforms in a managed services context. The role delivers Level 2/3 support for Azure IaaS and PaaS, resolves incidents through troubleshooting and root cause analysis, and improves operations through automation and Infrastructure-as-Code. It also provides operational support for Microsoft Entra ID, including identity governance, access controls, and hybrid identity.
Benefits
Salary packagingPurchased leaveNovated leasingHealth and wellbeing initiativesSocial activitiesReward and recognition programmesProfessional development opportunities
Responsibilities
- Operate and support production Azure environments in a managed services context.
- Monitor platform health, availability, security, and performance.
- Respond to incidents, problems, and service requests; perform root cause analysis and drive resolution.
- Provide Level 2/3 support for Azure IaaS and PaaS, including virtual machines, networking, storage, identity, and monitoring.
- Perform proactive maintenance, including patching, scaling, configuration drift control, backups, and monitoring.
- Implement automation and Infrastructure-as-Code using PowerShell, Azure CLI, and other IaC tools.
- Support Entra ID user and group lifecycle, app registrations, enterprise applications, Conditional Access, and hybrid identity operations.
- Operate identity governance capabilities, including PIM, access reviews, and entitlement management.
- Support MFA, self-service password reset, authentication policies, and identity-related security operations.
- Serve as a primary technical contact for assigned customer environments and communicate recommendations clearly.
- Collaborate with delivery teams, engineers, and architects to maintain reliable, secure services aligned with SLAs.
- Contribute to service improvement, technical documentation, knowledge bases, and automation libraries.
- Ensure compliance with customer security, cost governance, and operational standards; report risks and incidents.
Skills
AzureIAMPowerShellAzure DevOpsAzure MonitorTerraform
Work schedule
Flexible work timing
Relocation
No