BXTI, Site Reliability Engineer - Data, Cloud & Developer Experience

Job summary

The Site Reliability Engineering role improves the reliability, resilience, and operational efficiency of systems and services by applying SRE practices and partnering with engineering teams and service owners. It develops observability standards and tooling, instruments services, supports incident response and blameless postmortems, and automates operations. The work includes AWS cloud infrastructure, Terraform, Docker, Grafana, Prometheus, and monitoring and alerting systems.

Qualifications

• Ability to write automation scripts and read and troubleshoot code.
• Ability to use coding assistants and chat models.
• Strong AWS experience; Azure experience preferred.
• Experience with configuration as code, infrastructure management, and CI/CD tooling.
• Hands-on experience with Docker and container schedulers, including AWS ECS and EKS.
• Troubleshooting skills across Linux, Windows, and networking.
• Experience with observability tools such as Grafana, Prometheus, and Splunk.
• Comfort working under pressure during incidents and collaborating on postmortems.
• Strong communication and organizational skills.
• Curiosity and drive to improve systems and processes.

Responsibilities

• Lead adoption of SRE methodologies and evolve SRE standards across teams.
• Embed observability standards into code and deployment pipelines.
• Partner with engineering teams and service owners to improve reliability and operational efficiency.
• Assist developers and engineers, including through AI assistants.
• Instrument services and provide performance insights to service owners.
• Develop monitoring and alerting that support service reliability and effective on-call operations.
• Select and implement observability tools while managing maintenance overhead and cost.
• Participate in on-call rotations and respond to incidents.
• Automate the management, maintenance, and scaling of SRE systems.
• Support blameless postmortems and reporting.

Skills

Work schedule

Industry

Relocation