Platform Reliability Engineer - Toronto, ON - PESS

Job summary

Seeking an experienced Platform Reliability Engineer with a strong background in BFSI, Public Sector, or Telecom environments to improve platform resiliency, observability, and performance while ensuring highly available enterprise services.

Qualifications

• Experience as a Platform Reliability Engineer within BFSI, Public Sector, or Telecom environments.
• Experience supporting banking systems, government applications, OSS/BSS platforms, billing systems, charging platforms, or telecom services.
• Strong experience with observability, monitoring, and reliability engineering practices.
• Experience with automation, Infrastructure as Code, and cloud platforms.
• Understanding of governance, compliance, privacy, and security requirements.
• Experience supporting enterprise-scale and mission-critical environments.
• Strong troubleshooting and analytical skills.
• Experience with performance tuning, resiliency, and capacity planning.
• Experience with DevOps, SRE, or platform engineering practices.

Responsibilities

• Design and support platform reliability solutions across BFSI, Public Sector, and Telecom environments.
• Support modernization initiatives for core banking systems, citizen services platforms, OSS/BSS platforms, billing systems, charging platforms, and telecom applications.
• Build and maintain monitoring, observability, and reliability engineering capabilities.
• Support telecom network operations, customer platforms, 5G services, and enterprise digital platforms.
• Implement automation and self-healing capabilities to improve service reliability.
• Conduct root cause analysis, resiliency testing, and performance optimization activities.
• Collaborate with development, infrastructure, platform, and security teams.
• Define and support service reliability objectives and operational standards.
• Ensure compliance with governance, security, privacy, and regulatory requirements.
• Drive continuous improvement and platform resiliency initiatives.

Certifications

Industry

Relocation