Cloud and Infrastructure Engineer

Job summary

The Cloud & Infrastructure Engineer designs, maintains and optimises enterprise Microsoft Azure services to keep them secure, resilient, scalable and cost-effective. The role provides third-line support and resolves complex incidents, manages backup and disaster recovery, and improves platform availability through monitoring and automation. It uses technologies including Azure Monitor, Log Analytics, New Relic, Terraform, Bicep, Azure DevOps and GitHub Actions.

Qualifications

• 3–5+ years of experience in cloud engineering, infrastructure engineering or third-line support in an enterprise environment.
• Hands-on experience with Microsoft Azure, including Entra ID, networking, compute and storage.
• Experience managing incidents, problem management and root cause analysis.
• Knowledge of cloud security, governance, compliance and identity management best practices.
• Experience with backup and disaster recovery, monitoring platforms and service management processes.
• Strong communication skills with technical and non-technical stakeholders.
• Experience with PowerShell and Python automation.
• Experience with Azure DevOps and GitHub Actions.
• Experience administering Azure Virtual Desktop and Microsoft 365.
• Knowledge of ISO 27001, ISO 22301 and ITIL practices.
• Azure AZ-104 or AZ-305 certification and/or ITIL Foundation.
• Exposure to Google Cloud Platform.

Responsibilities

• Provide third-line support for Azure, Microsoft 365 and infrastructure services.
• Manage major incidents and conduct root cause analysis.
• Design, build and maintain secure Azure solutions covering networking, compute, storage and Azure Virtual Desktop.
• Manage cloud security, identity and access controls, compliance and platform resilience.
• Own backup, recovery and disaster recovery services to meet business continuity requirements.
• Develop monitoring, alerting and observability solutions using Azure Monitor, Log Analytics and New Relic.
• Drive service improvements, automation and Infrastructure as Code initiatives.
• Monitor service performance, availability and SLAs.
• Collaborate with internal teams, vendors and managed service providers.
• Produce technical documentation, knowledge articles and training materials.

Skills

Certifications

Industry

Relocation