Cloud Engineer III

Job summary

Seeking an experienced Cloud Engineer III to provide operational support and continuous improvement for enterprise cloud platforms, particularly Adobe Experience Manager (AEM) and Vercel.

Qualifications

• 5+ years of experience administering Adobe Experience Manager (AEM) platforms.
• Strong experience supporting AEM as a Cloud Service.
• Deep understanding of AEM Architecture and Cloud deployments.
• Experience managing production incidents and root cause analysis.
• Experience implementing monitoring and automation solutions.
• Experience supporting CI/CD pipelines and deployment automation.
• Familiarity with modern web application technologies.

Responsibilities

• Provide operational support for Adobe Experience Manager (AEM) as a Cloud Service.
• Support and administer the enterprise Vercel hosting platform.
• Monitor platform health and service reliability.
• Troubleshoot and resolve production incidents and platform issues.
• Lead incident management and root cause analysis.
• Manage CI/CD pipelines and configuration changes.
• Support platform security and compliance initiatives.
• Maintain integrations between AEM and enterprise platforms.
• Perform platform administration and workflow management.
• Partner with software engineering teams to optimize performance.
• Participate in on-call support and disaster recovery planning.
• Develop and maintain operational documentation and support procedures.
• Evaluate platform releases and recommend adoption strategies.
• Drive automation and operational excellence initiatives.
• Collaborate with stakeholders to prioritize platform enhancements.

Skills

Degrees

Relocation