Remuneration
Not specified
Location
MD, United States
Visa sponsorship
Not specified
Job summary
Supports cloud engineering for a Defense Counterintelligence and Security Agency managed service provider contract, helping application teams resolve cloud dependencies across AWS GovCloud and supporting Azure infrastructure. The role manages daily incident tickets and troubleshoots cloud networking, access, Linux systems, and platform integration issues, including routing, DNS and resource pointing, GitLab connectivity, and deployment failures.
Qualifications
- Active Top Secret security clearance.
- Eligible for DCSA Personnel Assurance Program enrollment.
- At least two years of relevant experience.
- Hands-on experience supporting and troubleshooting enterprise workloads in AWS GovCloud.
- Familiarity with ticketing and collaboration platforms such as ServiceNow and Jira.
- Working knowledge of Microsoft Azure or Azure Government and hybrid cloud connectivity is preferred.
- Experience administering Windows Server and directory services is preferred.
- Experience supporting DCSA or broader DoD enterprise environments is preferred.
Responsibilities
- Manage daily incident tickets and resolve service requests within established SLAs.
- Troubleshoot routing, resource pointing, cloud networking, access, operating system, and platform integration issues.
- Support application teams in resolving cloud dependencies.
Skills
AWSAzureGitLabJiraLinuxRHELServiceNowWindowsWindows ServerIAM
Certifications
CompTIA Security+ (DoD 8570 IAT Level II minimum)AWS SysOps AdministratorAWS Solutions ArchitectMicrosoft Certified: Azure Administrator Associate
Degrees
Bachelor’s degree
Travel
Quarterly travel
Industry
DefenseFederal government
Security clearance
Active Top Secret
Relocation
No