Collaboration & Telephony Infrastructure Engineer (m/w/d)

Job summary

The role develops and operates telephony and collaboration infrastructure in a financial-services IT environment. Responsibilities include administering telecommunications solutions and Microsoft 365, providing third-level support, diagnosing network and security incidents, and delivering technical improvements, migrations, and security changes. The work involves technologies such as VoIP, TCP/UDP, DHCP, DNS, VLANs, 802.1X, SD-WAN, and QoS.

Qualifications

• Completed technical education, such as HTL, university of applied sciences, or university
• Several years of relevant professional experience
• Strong networking knowledge, particularly involving VoIP, TCP/UDP, DHCP, DNS, and VLANs
• Familiarity with 802.1X, SD-WAN, and QoS
• Experience analyzing network issues and firewall logs
• Proficiency with Microsoft 365 and modern collaboration solutions
• Willingness to provide support outside regular working hours when needed

Responsibilities

• Design, implement, and develop telephony and collaboration infrastructure
• Administer telecommunications solutions and Microsoft 365 applications
• Provide third-level support
• Diagnose network and security incidents and develop lasting solutions
• Plan and deliver technical improvements, migrations, and security changes
• Collaborate with network, security, infrastructure, and applications specialists

Degrees

Work schedule

Industry

Relocation