Jobs / Accenture
CyberCX - Microsoft Cloud Engineer
Accenture · SA, Australia
SA, AustraliaExp: 1+ yrsOnsite
Remuneration
Not specified
Location
SA, Australia
Visa sponsorship
Not specified
Job summary
Own and support customer cloud environments, resolving incidents and service requests while monitoring systems and provisioning cloud resources to maintain availability. The role also includes customer and vendor relationship management, release support, monthly service reporting, and applying DevOps practices across Microsoft Azure and Microsoft 365 environments, including security services and tools such as Sentinel, Defender, Intune, Azure DevOps, and Terraform.
Qualifications
- At least one year of experience in IT engineering, operations, or a similar field
- Ability to work autonomously and use initiative
- Ability to take on new challenges and seek guidance when needed
- Australian citizenship and eligibility to hold an Australian Security Clearance
Responsibilities
- Resolve incidents and service requests
- Manage relationships with customers, stakeholders, and third-party vendors
- Monitor systems to maintain availability
- Own support requests and releases
- Help customers follow standard processes
- Prepare monthly customer status reports on service agreements
- Provision and configure cloud resources for customer environments
- Proactively support customer environments
- Apply DevOps processes and methodologies as required
Skills
AzureAzure DevOpsTerraformWindows
Certifications
Microsoft Azure or Microsoft 365 certifications are advantageous
Degrees
Tertiary qualification in Computer Science or a related discipline is desirable
Industry
Cybersecurity
Security clearance
Must be able to hold an Australian Security Clearance
Relocation
No