Jobs / CallMiner
DevOps Engineer
CallMiner · Waltham, MA, United States
Waltham, MA, United StatesExp: 5+ yrsOnsite
Remuneration
Medical, dental, and vision benefits; life and disability insurance; fitness and tuition reimbursement; 401(k) matching; paid time off, including an annual volunteer day; paid maternity and parental leave.
Location
Waltham, MA, United States
Visa sponsorship
Not specified
Job summary
The DevOps Engineer builds and maintains CI/CD pipelines, cloud infrastructure, and automated deployment workflows to support scalable, reliable software releases. The role works across AWS and Azure, Docker and Kubernetes, GitLab CI/CD, GitOps with ArgoCD, and provisioning with Ansible and AWX, while supporting release engineering, system monitoring, security, and production troubleshooting.
Benefits
Medical, dental, and vision benefitsLife and disability insuranceFitness and tuition reimbursement401(k) matchingPaid time off, including an annual volunteer dayPaid maternity and parental leave
Qualifications
- At least five years of experience as a DevOps Engineer or in a similar role.
- Expertise with AWS and Azure infrastructure and services.
- Strong experience with Docker and Kubernetes.
- Proficiency in Linux administration and shell scripting.
- Experience with GitOps principles and ArgoCD.
- Configuration management experience with Ansible and orchestration with AWX.
- Strong understanding of CI/CD using GitLab.
- Knowledge of build processes, artifact repositories, and deployment workflows.
- Strong troubleshooting skills across software, infrastructure, and network layers.
- Scripting skills in Bash, Python, PowerShell, or similar.
- Preferred experience managing Windows Server environments.
- Preferred familiarity with Terraform or CloudFormation.
- Preferred experience with Prometheus, Grafana, ELK Stack, or similar monitoring tools.
- Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent professional experience.
Responsibilities
- Design, implement, and maintain CI/CD pipelines using GitLab and automation tools.
- Manage and optimize infrastructure across AWS and Azure.
- Deploy, manage, and troubleshoot applications with Docker and Kubernetes.
- Implement GitOps workflows using ArgoCD.
- Automate provisioning and configuration management with Ansible and AWX.
- Administer Linux and Windows Server systems in hybrid environments.
- Support release engineering, including versioning, packaging, testing, and automated deployment.
- Monitor system health, implement security policies, and maintain high availability for critical services.
- Develop automation, tools, and scripts using Bash, Python, or PowerShell.
- Troubleshoot production issues across systems and platforms.
Skills
AnsibleArgo CDAWSAzureAzure DevOpsBashCloudFormationDockerGitLabGrafanaKubernetesLinuxPowerShellPrometheusPythonTerraformWindowsWindows ServerGitLab CI
Certifications
AWS or Azure DevOps-related certifications
Degrees
Bachelor’s degree in Computer Science, Information Technology, or a related fiel
Industry
AI-powered conversation intelligenceCustomer experience automation
Relocation
No