DEVOPS ENGINEER L4(CONTRACT)

Job summary

The DevOps Engineer L4 role at Wipro Ireland involves working with application teams to enhance coordination among operations, development, and testing through automation and streamlining of integration and deployment processes. Key responsibilities include managing the DevOps pipeline, providing customer support, and troubleshooting issues to ensure timely resolutions.

Responsibilities

• Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications
• Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain
• Manage the IT infrastructure as per the requirement of the supported software code
• On-board an application on the DevOps tool and configure it as per the clients need
• Create user access workflows and provide user access as per the defined process
• Build and engineer the DevOps tool as per the customization suggested by the client
• Collaborate with development staff to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure
• Leverage and use tools to automate testing & deployment in a Dev-Ops environment
• Provide customer support/ service on the DevOps tools
• Timely support internal & external customers on multiple platforms
• Resolution of the tickets raised on these tools to be addressed & resolved within a specified TAT
• Ensure adequate resolution with customer satisfaction
• Follow escalation matrix/ process as soon as a resolution gets complicated or isn’t resolved
• Troubleshoot and perform root cause analysis of critical/ repeatable issues

Relocation