DEVOPS ENGINEER L4(CONTRACT)

Job summary

The DevOps Engineer L4 role focuses on enhancing collaboration between application teams and developers by automating integration and deployment processes. Key responsibilities include managing the DevOps pipeline, overseeing IT infrastructure, and providing customer support for DevOps tools, with an emphasis on continuous integration and deployment using Site Reliability Engineering (SRE) practices.

Responsibilities

• Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications
• Plan and execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain
• Manage the IT infrastructure as per the requirement of the supported software code
• On-board an application on the DevOps tool and configure it as per the clients' needs
• Create user access workflows and provide user access as per the defined process
• Build and engineer the DevOps tool as per the customization suggested by the client
• Collaborate with development staff to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure
• Leverage and use tools to automate testing and deployment in a DevOps environment
• Provide customer support/service on the DevOps tools
• Timely support internal and external customers on multiple platforms
• Resolve tickets raised on these tools within a specified TAT
• Ensure adequate resolution with customer satisfaction
• Follow escalation matrix/process for complicated resolutions
• Troubleshoot and perform root cause analysis of critical/repeatable issues

Relocation