Jobs / Intact
DevOps II - Support & Operations
Intact · Toronto, ON, Canada
Toronto, ON, CanadaExp: 3-5 yrs80,700-98,700 CAD/yearlyHybrid
Remuneration
80,700 - 98,700 + 10% annual bonus target + Employee Share Purchase Plan (ESPP) with Intact matching 50% of net shares + defined benefit pension plan + flexible work arrangements and a hybrid work model + possibility to purchase up to 5 extra days off per year + multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account
Location
Toronto, ON, Canada
Visa sponsorship
No visa sponsorship
Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.
Job summary
Intact is seeking a DevOps II (Support & Operations) to join their Development Platforms portfolio. This role involves providing reliable production support, responding to incidents, improving observability, and supporting CI/CD operations for Java-based applications. The ideal candidate will enjoy troubleshooting, collaborating under pressure, and continuously improving operational practices.
Benefits
Flexible work arrangementsHybrid work modelPossibility to purchase up to 5 extra days off per yearMultiple benefits offered to support physical and mental wellbeing, including teShare planEmployee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shareDefined benefit pension plan
Qualifications
- Bachelor’s degree in Computer Science (or related field) or equivalent experience
- 3 to 5 years of overall experience (intermediate profile), ideally in operations, support, DevOps, or software engineering
- Expert level experience with Java applications (implementing and testing defect fixes)
- Familiarity with monitoring/logging concepts and incident management practices
- Exposure to cloud concepts and at least one cloud provider (AWS/Azure/GCP)
- Foundational knowledge of Kubernetes and containers (Docker)
- CI/CD fundamentals (Git, Jenkins; ability to interpret pipeline results and logs)
- Awareness of security and compliance basics (secrets, access controls, encryption, auditability; PII/data handling)
- Strong soft skills: clear communication, teamwork, good documentation habits, and composure under pressure
- Relevant technology certifications (asset)
- For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country
- eligible to work in Canada
Responsibilities
- Handle production incidents end-to-end (triage, severity assessment, escalation, stakeholder communications, and documentation)
- Implement and test low to moderately complex code changes to fix defects in Java-based applications
- Use monitoring and logging basics to accelerate troubleshooting and contribute to root cause analysis (RCA)
- Support cloud-based environments and build exposure to providers such as AWS, Azure, or GCP
- Work with Kubernetes basics and container fundamentals (Docker/containers)
- Support CI/CD operations: read pipeline logs, re-run jobs, and assist with Git/Jenkins workflows
- Apply security fundamentals (policies/roles, secrets management, encryption, firewall/WAF concepts, audit trails)
- Follow governance and compliance practices (data classification, PII handling)
- Contribute to proof-of-concept (PoC) activities for vendor selection (scope, success criteria, recommendation, documentation)
- Collaborate effectively with teammates, communicate clearly, and stay calm and structured during high-severity events
Skills
AWSAzureDockerGCPGitJavaJenkinsKubernetes
Certifications
Relevant technology certifications
Degrees
Bachelor’s degree in Computer Science
Languages
EnglishFrench
Work schedule
35-hour workweek
Relocation
No