DevOps & Infrastructure Engineer - Level I

Job summary

Supports and improves networking and server infrastructure, cloud platforms, and software delivery for an academic IT environment. The role manages CI/CD pipelines, cloud and on-premises solutions, system integrations, monitoring, security controls, and incident response to maintain reliable, scalable services. Technologies include Docker, Proxmox, AWS, Azure, Google Cloud, Oracle, Jenkins, GitHub Actions, and GitLab CI.

Qualifications

• Proficiency with Docker images, Dockerfiles, and container orchestration.
• Functional knowledge of Proxmox virtualization, virtual machines, containers, clustering, storage, and networking.
• Working proficiency in at least one of Java, Python, JavaScript, Node.js, C#, or Go.
• Working knowledge of AWS, Oracle Cloud, Azure, or Google Cloud.
• Baseline Linux or Unix skills and SQL knowledge.
• Bachelor's degree in Computer Science, Information Technology, or a related field, or relevant DevOps work experience.
• Preferred experience with troubleshooting methods, web development, HTML, HTTP, REST, TCP/IP, DNS, DHCP, VLANs, routing, VPNs, test planning, and relational databases.
• Ability to provide customer service and communicate effectively with non-technical users.

Responsibilities

• Troubleshoot production and cloud application incidents, escalate when needed, and support service availability.
• Develop and optimize CI/CD pipelines and build and test automation.
• Deploy, manage, and optimize cloud environments and control resource usage and costs.
• Implement monitoring, alerting, logging, and incident review practices.
• Apply DevSecOps practices, including secrets management, access controls, and compliance monitoring.
• Maintain cloud-based solutions, on-premises applications, and hosts.
• Manage integrations, identity connections, data mapping, data flows, and data quality monitoring.
• Maintain technical designs, configuration records, troubleshooting guides, and operating procedures.
• Collaborate on software project planning and application development.
• Support IT service requests and train help desk staff on tier I and II requests.

Skills

Degrees

Work schedule

Industry

Relocation