DevOps Manager

Job summary

Leads a team responsible for the reliability, security, cost, and delivery of a multi-region AWS platform serving customers in the US and EU across twelve environments. The role combines infrastructure-team management with ownership of AWS accounts, Terraform, CI/CD pipelines, Linux and Windows systems, incident response, disaster recovery, and audit readiness, partnering with Engineering, QA, Security, Compliance, and Support.

Qualifications

• At least 7 years of DevOps, SRE, or infrastructure engineering experience, including at least 2 years managing a DevOps or infrastructure team.
• Experience hiring, managing performance, and developing infrastructure engineers.
• Experience leading senior engineers and architects and building their trust.
• Demonstrated ability to establish sustainable change management, documentation, on-call, and incident practices.
• Hands-on AWS account ownership, including IAM, networking, load balancing, container orchestration, relational databases, and multi-region architecture.
• Working knowledge of both Linux and Windows Server administration, patching, and hardening.
• Experience managing Terraform modules, environment composition, state, and infrastructure code reviews at scale.
• Experience owning production CI/CD using AWS CodePipeline and CodeBuild, Spinnaker, GitHub Actions, or comparable tools.
• Experience with audit frameworks such as SOC 2, PCI DSS, or ISO 27001 and ownership of disaster recovery testing.
• Strong written communication and documentation skills.
• Legally authorized to work in Canada.

Responsibilities

• Manage, coach, recruit, onboard, and develop a team of infrastructure engineers.
• Assign clear ownership and backups for systems, environments, pipelines, and recurring operational duties.
• Own infrastructure change management, including proposals, reviews, execution, verification, and change records.
• Maintain reliable architecture diagrams, runbooks, escalation paths, and environment inventories.
• Manage on-call operations, incident severity definitions, postmortems, and remediation tracking.
• Own AWS account structure, access controls, networking, quotas, billing, tagging, and guardrails.
• Manage cloud services and Linux and Windows server infrastructure across two production regions.
• Own Terraform modules, environment composition, state management, and code review standards.
• Manage CI/CD pipelines, release promotion, and production approval gates across twelve environments.
• Own observability and log management, production availability objectives, and performance monitoring.
• Lead disaster recovery testing against 15-minute RPO and 4-hour partial and 24-hour full RTO objectives.
• Produce infrastructure evidence for SOC 2 and PCI DSS and partner on security and audit readiness.
• Manage cloud and infrastructure tooling costs.
• Coordinate infrastructure planning and releases across teams and time zones.

Skills

Certifications

Degrees

Work schedule

Industry

Relocation