Jobs / Instacart

Engineering Manager, Site Reliability

Instacart · ON, Canada
ON, CanadaExp: 7+ yrs183,000-193,000 CAD/yearlyRemote
Remuneration
$183,000–$193,000 CAD base pay; new hire equity grant, annual refresh grants, and benefits
Location
ON, Canada
Visa sponsorship
Not specified

Job summary

Leads and develops a Site Reliability Engineering team responsible for keeping a large-scale online grocery marketplace resilient, scalable, and dependable. Sets reliability priorities and partners with engineering, product, security, and infrastructure teams to improve availability, performance, and operational readiness through incident response, service-level objectives, capacity planning, observability, and automation.

Benefits

New hire equity grantAnnual refresh grantsBenefits

Qualifications

  • Seven or more years of experience in software engineering, infrastructure engineering, Site Reliability Engineering, or a related field
  • Two or more years of experience managing, mentoring, or leading engineering teams
  • Professional experience with cloud infrastructure, distributed systems, networking, containers, orchestration platforms, or related production technologies
  • Experience with production incident response, post-incident reviews, reliability improvements, and operational readiness
  • Experience communicating technical risks, priorities, and tradeoffs to engineering leaders and cross-functional stakeholders
  • Preferred experience leading Site Reliability Engineering, platform engineering, infrastructure engineering, or developer productivity teams
  • Preferred experience operating highly available services at significant scale
  • Preferred experience with infrastructure as code, continuous delivery, monitoring, logging, tracing, and automated remediation

Responsibilities

  • Lead, mentor, and develop a team of Site Reliability Engineers
  • Set technical direction and priorities for reliability, scalability, availability, and performance
  • Partner with engineering, product, security, and infrastructure teams on reliability standards and system design
  • Drive incident response, post-incident learning, service-level objectives, capacity planning, and operational readiness
  • Promote automation and self-service tooling to reduce operational toil
  • Balance operational needs with long-term reliability investments
  • Communicate reliability risks, project status, tradeoffs, and decisions

Degrees

Bachelor’s degree in Computer Science, Engineering, or a related technical field

Industry

Online grocery marketplace

Relocation

No