Jobs / And***
Fielded Site Reliability Engineer
And*** · Waltham, MA, United States
Waltham, MA, United StatesExp: 3+ yrs112,000-149,000 USD/yearlyRemote
Remuneration
Equity grants and benefits are offered; no salary amount is provided.
Location
Waltham, MA, United States
Visa sponsorship
Sponsors visa
Job summary
The Site Reliability Engineer keeps deployed imaging systems reliable by diagnosing and resolving field issues across Linux networking, services, upgrades, calibration, and sensor hardware. The role leads support escalations, develops runbooks and diagnostic tools to prevent recurring incidents, and feeds field insights into improvements to observability and system reliability. It includes structured on-call coverage and approximately 20% travel for field support and deployments.
Benefits
Competitive benefits package for full-time employeesEquity grants included in the majority of full-time offers
Qualifications
- At least 3 years of experience in SRE, DevOps, field or systems engineering, or production support for deployed hardware and software systems.
- Experience owning systems after deployment.
- Strong Linux fundamentals and networking troubleshooting skills, including IP, routing, VPNs, and constrained field connectivity.
- Ability to diagnose issues across networking, services, and hardware interactions with incomplete system visibility.
- Comfort with structured on-call rotations, including scheduled after-hours and weekend coverage.
- Strong written and verbal communication, including remote troubleshooting with non-technical operators.
- Eligibility to obtain and maintain a U.S. Secret clearance.
- Preferred: experience supporting deployed systems or fielded hardware and sensors, including EO/IR or optical systems and sensor calibration.
- Preferred: familiarity with systemd, Linux observability practices, and incident tooling such as PagerDuty.
- Preferred: scripting experience with Python, Bash, or similar languages.
- Preferred: familiarity with Nix or NixOS.
Responsibilities
- Own reliability and uptime of deployed imaging systems.
- Triage and resolve issues involving networks, calibration, upgrades, services, and sensor hardware.
- Respond to support escalations as a frontline and advanced technical resource.
- Create and maintain runbooks, diagnostics, and self-service tools to reduce recurring incidents.
- Reproduce and document software defects for handoff to engineering.
- Use field findings to improve observability, upgrade safety, and failure handling.
Skills
BashLinuxPagerDutyPythonWindows
Work schedule
Structured on-call rotationScheduled after-hours and weekend coverage
Travel
Approximately 20% for field support and deployment windows
Industry
Defense technologyMilitary systems
Security clearance
Eligibility to obtain and maintain a U.S. Secret clearance
Relocation
No