GCP Infra Devops

Job summary

The role builds and operates secure, repeatable customer environments on Google Cloud and AWS, including infrastructure for RAG and knowledge pipelines. It uses Terraform and CI/CD to deploy pre-built contact-center, voice, and chat packages, while managing cloud services, networking, IAM, secrets, monitoring, environment lifecycle, and cost controls. The work focuses on infrastructure and deployment automation rather than conversational application development or retrieval logic.

Qualifications

• At least 5 years of DevOps, SRE, or platform engineering experience with production infrastructure as code.
• Hands-on Terraform experience on Google Cloud and AWS.
• CI/CD experience.
• Practical security operations experience with secrets managers, IAM, private networking, and audit logging.
• Google Cloud DevOps Engineer or AWS DevOps or SysOps certification.
• Experience deploying contact-center or conversational platforms.

Responsibilities

• Implement and maintain infrastructure as code for Google Cloud projects and AWS accounts.
• Automate service enablement, networking, IAM bindings, secrets, and baseline logging across both cloud platforms.
• Provision and operate infrastructure for RAG and knowledge pipelines, including document stores, vector or search indexes, embedding and indexing jobs, and schedulers.
• Build CI/CD pipelines to deploy pre-built application artifacts, customer configuration, and knowledge-index refresh jobs.
• Create, update, back up or snapshot where applicable, and tear down customer environments.
• Implement monitoring, alerting, and dashboards, including visibility into pipeline job failures.
• Partner with architects and specialists to turn designs into reusable modules and connect application and RAG deployment steps.
• Manage cloud costs with budgets, labels or tags, and idle-environment policies.

Skills

Certifications

Industry

Contract length

Relocation