Graduate Infrastructure Engineer Graduate

Job summary

This entry-level role focuses on building a career in enterprise IT infrastructure, providing hands-on exposure to systems, networks, and security controls in a multi-site manufacturing environment. Responsibilities include monitoring infrastructure, providing first and second-line support for servers and networks, assisting with installations, and participating in cyber security improvement projects while gaining technical knowledge through coaching and formal training.

Qualifications

• genuine interest in infrastructure, networking and cyber security
• relevant degree, diploma, certificate or apprenticeship pathway in computing, IT, networking, cyber security or a related discipline
• basic understanding of IP networking, operating systems, hardware and cloud or Microsoft 365 concepts
• logical approach to troubleshooting and the patience to work through technical problems methodically
• good written and verbal communication
• reliable, organised approach and willingness to ask questions, accept feedback and follow controlled processes
• ability to work both independently on defined tasks and cooperatively as part of a distributed team

Responsibilities

• monitor infrastructure and security dashboards, respond to assigned alerts and escalate issues
• provide first and second-line support for servers, networks, Wi-Fi, identity, Microsoft 365 and endpoint services
• assist with the installation, configuration and testing of switches, wireless access points, firewalls, servers and related equipment
• support user and device administration, patching, software deployment, access reviews and routine security checks
• carry out structured troubleshooting using logs, monitoring tools, diagnostic commands and knowledge articles
• assist with site surveys, equipment roll-outs, network cabinet checks, asset updates, cabling coordination and technical handovers
• maintain accurate documentation, diagrams, inventory records, standard operating procedures and support notes
• participate in infrastructure and cyber security improvement projects, completing agreed tasks and reporting progress clearly
• learn and apply change control, information security, data protection, health and safety, and business continuity requirements
• contribute ideas for automation, better monitoring and more efficient support processes
• take increasing ownership of incidents and small changes as experience and competence grow

Skills

Certifications

Degrees

Travel

Relocation