Jobs / Ground Control
Infrastructure Engineer
Ground Control · Billericay, ENG, United Kingdom
Billericay, ENG, United KingdomHybrid
Remuneration
Performance-linked bonus, pension scheme, recognition schemes, online GP service, life insurance, subsidised gym membership, and holiday buy scheme
Location
Billericay, ENG, United Kingdom
Visa sponsorship
Not specified
Job summary
The Infrastructure Engineer maintains and supports a Microsoft infrastructure estate, keeping core on-premise systems stable and secure while contributing to the transition toward Azure. The role combines day-to-day support and infrastructure projects, including Windows Server, Hyper-V, Intune, Defender, Active Directory, Group Policy, and Microsoft 365 administration, complex troubleshooting, and improvements to infrastructure resilience.
Benefits
Ongoing learning and developmentHybrid working with flexibilityPerformance-linked bonusPension schemeRecognition schemesOnline GP serviceLife insuranceSubsidised gym membershipHoliday buy scheme with up to five additional days of annual leave
Qualifications
- Hands-on experience supporting Windows Server environments.
- Knowledge of Hyper-V or similar virtualisation technologies such as VMware.
- Experience with Active Directory and Group Policy.
- Experience supporting Microsoft Intune and Defender.
- Infrastructure Engineer, Systems Engineer, or third-line infrastructure experience.
- Experience troubleshooting complex infrastructure and systems issues.
- Ability to work across day-to-day support and infrastructure projects.
- Exposure to Azure and hybrid environments; migration experience is desirable.
- Methodical approach to troubleshooting and root cause investigation.
- Ability to take ownership, adapt to changing priorities, and communicate with technical and non-technical colleagues.
- Experience in an MSP or similarly fast-paced technical environment is desirable.
- Broader networking, storage, backup, and infrastructure experience is desirable.
Responsibilities
- Manage and support Windows Server and Hyper-V environments.
- Troubleshoot infrastructure and platform issues through to resolution.
- Support Microsoft Intune and Defender.
- Maintain Microsoft infrastructure, including Active Directory, Group Policy, and Microsoft 365.
- Support hybrid and Azure environments and the transition from on-premise infrastructure to Azure.
- Contribute to infrastructure projects and improvements alongside day-to-day support.
- Monitor, maintain, and improve infrastructure resilience.
- Share knowledge and assist the IT team and Service Desk with complex technical issues.
Skills
AzureVMwareWindowsWindows ServerLinux
Work schedule
40 hours per weekMonday to Friday
Relocation
No