Infrastructure Engineer II-Market Data Services

Job summary

As an Infrastructure Engineer II at JPMorganChase within the Market Data Distribution Systems team, you will develop knowledge of software, applications, and technical processes within the infrastructure engineering discipline. This role involves applying proficiency in a single application or technical methodology, providing production support for critical market data platforms, and implementing production changes.

Qualifications

• Proficient knowledge of hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments.
• Experience with cloud technologies with the ability to operate in and migrate across public cloud, AWS.
• Experience supporting IT Infrastructures.
• Knowledge of and hands-on experience with market data technologies (installation and support of) used by trading applications, including: LSEG RMDS and EEDs, DACS, Bloomberg BPIPE and MFA, Solace, ITRS Geneos.
• Knowledge of market data feeds and trading content (previous experience with direct exchange connectivity is an advantage).
• Experience in Programming/scripting: Shell, Python, Perl, SQL.
• Experience in Networking: IP (TCP/UDP/MCAST) and familiarity with switch/routing topologies.
• Experience in Operating systems: Linux (RedHat) system administration.

Responsibilities

• Apply technical knowledge to assignments with a defined scope, such as testing infrastructure performance and verifying requirements.
• Drive results, collect and analyze monitoring data in test and production, and complete assignments.
• Carry out day-to-day work assignments with guidance and within documented parameters.
• Escalate issues to appropriate leaders.
• Develop considerations for upstream/downstream data and systems or technical implications.
• Provide production support for critical market data platforms, ensuring stability, performance, and availability.
• Implement production changes and deliver timely resolution to production issues, including clear root-cause ownership and follow-through.
• Develop tools and automation to improve production support processes, monitoring, and overall stability of market data infrastructure.
• Communicate and interact efficiently with lines of business during issues or outages, providing clear status, impact, and recovery updates.
• Collaborate with team members to resolve problems and deliver project tasks and troubleshooting efforts.
• Liaise with plan/build teams to ensure a smooth transition from project delivery to business-as-usual support for new products and processes.
• Work with vendors to help drive technical strategy, improve service, and resolve recurring or systemic issues.
• Provide advice on and adhere to operational and technical standards, best practices, processes, and procedures.
• Work cross-functionally and across geographies to meet overall goals.
• Develop and manage key relationships across the firm and with industry/business community contacts to help shape direction and adopt best practices.
• Contribute to a team culture of diversity, opportunity, inclusion, and respect.

Skills

Languages

Relocation