Infrastructure Engineer Staff - Netcool (NOI) SME

Job summary

The Senior Enterprise Monitoring & Event Management Engineer is responsible for designing, administering, and supporting enterprise monitoring and event management platforms, particularly IBM Netcool Operations Insight (NOI). Key responsibilities include developing event management solutions, integrating monitoring tools with ServiceNow, and maintaining platform health while driving automation and modernization initiatives across infrastructure and applications.

Qualifications

• 5+ years administering enterprise monitoring, event management, observability, or infrastructure management platforms.
• Experience with IBM Netcool/NOI, ServiceNow Event Management, Dynatrace, Splunk, or equivalent enterprise monitoring solutions.
• Strong Linux administration and troubleshooting skills.
• Experience integrating enterprise applications using APIs, SNMP, Syslog, or messaging technologies.

Responsibilities

• Design, develop, and maintain enterprise event management and correlation solutions.
• Administer and support IBM Netcool Operations Insight (NOI) production and non-production environments.
• Design monitoring solutions across servers, databases, network devices, cloud platforms, applications, middleware, and infrastructure services.
• Develop event-driven automation and remediation workflows.

Skills

Degrees

Relocation