IT Infrastructure Engineer

Job summary

Provides day-to-day ownership and Level 1–3 support for IT services across distribution centres and tyre depots, maintaining the availability, security and performance of systems supporting warehouse and distribution operations. Supports and enhances networking, Microsoft server infrastructure, VMware, Citrix, storage and disaster recovery, while contributing to projects, automation, continuous improvement and vendor coordination. The role also develops technical documentation and operational processes, and may deputise for the IT Manager.

Qualifications

• Experience supporting Microsoft server and enterprise infrastructure environments
• Strong working knowledge of Active Directory, Windows Server, storage, virtualisation and SQL databases
• Experience supporting business-critical infrastructure, applications and end-user services
• Understanding of change, incident, asset and service management processes
• Strong stakeholder communication, supplier coordination and customer service skills
• Strong organisation and ability to prioritise in a fast-paced environment

Responsibilities

• Own and support IT services across distribution centres and tyre depots
• Deliver Level 1–3 support and maintain systems availability, security and performance
• Support and enhance networking, VMware, Citrix, storage and disaster recovery infrastructure
• Maintain compliance and develop technical documentation and operational processes
• Contribute to IT projects, continuous improvement, automation and vendor management
• Provide technical guidance and deputise for the IT Manager as needed

Skills

Certifications

Degrees

Work schedule

Travel

Industry

Relocation