IT Infrastructure Engineer

Job summary

Supports a defence engineering programme by updating existing IT environments and helping design, implement and operate computing infrastructure across networking, servers, virtualisation, monitoring and security. Combines project delivery with operational support for reference and live environments, including third-line support, troubleshooting, technical documentation, and configuration and change management within Agile teams.

Benefits

Qualifications

• Experience installing, configuring, supporting or upgrading IT infrastructure
• Experience supporting VMware virtualised environments, Windows Server and associated network services
• Experience monitoring, diagnosing and resolving infrastructure issues
• Experience producing technical documentation and following formal change and configuration processes
• Experience providing infrastructure support in project delivery or operational environments
• Experience working with technical and non-technical stakeholders
• UK nationality preferred
• Willingness and eligibility to undergo required security screening
• Current UK Security Clearance preferred but not mandatory
• Experience designing and implementing infrastructure, supporting enhanced-security environments, or working across reference, test and live environments is desirable
• Defence, government, maritime, test and evaluation, regulated-environment, or safety- and security-conscious programme experience is desirable
• Agile Scrum, Jira, Confluence, geographically dispersed site, or third-line live-service support experience is desirable

Responsibilities

• Install, configure and maintain IT infrastructure, including network and security components
• Deliver infrastructure updates and support the design and implementation of computing environments
• Provide project-driven infrastructure support against schedule, budget, security and quality expectations
• Provide technical guidance as an infrastructure subject-matter resource
• Support reference and live environments, including third-line support for transitioned infrastructure
• Apply configuration management, change control and technical assurance practices
• Produce and maintain technical documentation
• Investigate infrastructure faults and performance issues, identify root causes and implement resolutions
• Share knowledge and contribute to cross-team operational support
• Collaborate with Agile delivery teams and engineering, project and customer stakeholders
• Travel to customer and project sites when required

Skills

Certifications

Degrees

Work schedule

Travel

Industry

Security clearance

Relocation