Jobs / Intelligent Technical Solutions
IT Infrastructure Engineer (Onsite - Dallas)
Intelligent Technical Solutions · Dallas, TX, United States
Dallas, TX, United StatesFull timeExp: 3+ yrs27-33 USD/hourlyOnsite
Remuneration
27-33 USD/hourly
Location
Dallas, TX, United States
Visa sponsorship
Not specified
Job summary
The System Administrator provides onsite and remote IT support for client environments, resolving workstation, printer, business application, server, and basic-to-intermediate networking issues. The role supports Windows and macOS, Windows Server 2016–2025, Microsoft 365, Azure, VMware, Hyper-V, and business applications such as SAGE ERP and QuickBooks, while serving as an escalation point for technicians and participating in after-hours and weekend on-call coverage.
Benefits
Medical insuranceDental and vision insuranceLife insuranceDisability coveragePaid time off starting at 15 days per yearMaternity and paternity leavePaid US holidaysRetirement planSalary advancement or loanHealth and wellness programCompany-paid training and certificationEmployee-paid supplemental life insuranceEmployee-paid supplemental health plans
Qualifications
- At least three years of IT support or similar experience
- Experience troubleshooting Windows and macOS
- Experience with Windows Server 2016–2025
- Experience with VMware and Hyper-V
- Experience supporting Microsoft 365 and Azure
- Basic knowledge of firewalls, switches, network architecture, and troubleshooting
- Proficiency supporting Microsoft Office, Adobe, Active Directory, backup software, endpoint cybersecurity, mobile devices, and business applications
- Managed service provider experience highly desirable
- Valid driver's license, vehicle insurance, and access to a vehicle
Responsibilities
- Resolve workstation operating system and printer issues
- Support standard business and line-of-business applications
- Resolve server issues and basic-to-intermediate networking problems
- Provide onsite and remote client support
- Serve as an escalation point for technicians
- Participate in after-hours and weekend on-call support
Skills
AzuremacOSVMwareWindowsIAMWindows Server
Certifications
Active server certifications preferred
Work schedule
Full-timeOn-call rotationAfter-hours supportWeekend support
Travel
Client visits
Industry
Managed IT servicesInformation technology
Relocation
No