IT Systems Administrator

Job summary

The IT Systems Administrator at the Canadian Museum for Human Rights will support organizational operations by administering and maintaining information systems and network security infrastructure. This role involves project work, system maintenance, and providing second-level technical support while promoting a culture of respect, equity, and inclusion.

Qualifications

• Minimum of five years’ experience in technical support in an Enterprise environment
• Strong technical proficiency in various IT systems and security measures
• Commitment to human rights principles
• Strong understanding of standard client/server, networking, security, and Internet fundamentals

Responsibilities

• Contribute to a culture that promotes respect, equity, inclusion and innovation
• Leverage experience in technical support, service delivery and information systems maintenance
• Engage in projects and rollouts of services in support of CMHR initiatives
• Manage the administration, configuration, and maintenance of IT systems
• Monitor and maintain IT systems, ensuring their optimal performance
• Implement and support network applications and services
• Maintain security and establish functioning controls
• Identify areas for improvement and recommend solutions
• Maintain thorough and specialized processes, procedures, and instructional documentation
• Assist and mentor technical support team members
• Provide second-level support for hardware, software, security, and networking issues
• Monitor, track and report issues and resolutions
• Maintain current levels of technical certification

Skills

Relocation