IT Systems Administrator

Job summary

The IT Systems Administrator ensures the reliability, security, and continuous improvement of IT platforms and services. Key responsibilities include providing end-user support, managing server and network environments, ensuring security best practices, and leading IT projects involving infrastructure upgrades and cloud services.

Qualifications

• 8-12+ years of progressive IT experience
• Networking (LAN, WAN, VLAN), firewalls, VPN
• Experience with end user support and systems reliability, security, and operational outcomes
• Hands-on experience with Microsoft Windows and Linux Server/Desktop environments, Azure, and Microsoft 365
• Experience with Active Directory (on-prem and Azure)
• Experience with virtualization/hyper-converged platforms

Responsibilities

• Serve as the primary helpdesk contact for end-user issues across hardware, software, and collaboration platforms
• Own the administration, reliability, and lifecycle management of server, network, cloud, and endpoint environments
• Balance reactive user support needs with proactive operational and technical improvement
• Ensure security best practices through patching, access controls, monitoring, and configuration reviews
• Maintain and test disaster recovery, backup, and business continuity plans
• Lead or contribute to IT projects involving infrastructure upgrades, cloud services, and security initiatives
• Partner with stakeholders to translate business needs into practical technology solutions
• Maintain accurate system documentation, diagrams, and procedures

Skills

Relocation