Java Platform Engineer (Remote, United Kingdom)

Job summary

Engineer III for Availability Services Platform Engineering, responsible for delivering infrastructure and platform services for Ticketmaster's ticketing products. This role involves consulting, implementing solutions, enabling faster software delivery through tooling and automation, and providing operational support. The position requires working as part of a cross-functional platform team and providing out-of-hours and on-call support.

Qualifications

• Solid hands-on experience with public cloud platforms, particularly AWS, including infrastructure provisioning and cloud-native services.
• Hands-on expertise with Kafka Streams for real-time data processing.
• Solid knowledge of stream processing concepts, Schema Registry, and Service Mesh.
• Comfortable working with and integrating RESTful APIs, enabling automation, observability, and platform extensibility.
• Solid experience with Java (17+) and Spring Boot.
• Practical experience provisioning infrastructure using Terraform or CloudFormation, following infrastructure-as-code principles.
• Strong knowledge of Windows and Linux server configuration and administration, with the ability to support hybrid environments.
• Experience building observability dashboards using tools like Splunk, Kibana, and Grafana.
• Proficient in scripting languages such as PowerShell, Bash, and Python, with a strong focus on automation and operational efficiency.
• Skilled in using configuration management tools like Ansible, Chef, or Octopus Deploy to streamline and standardize infrastructure deployments.
• Familiar with network storage technologies, such as NetApp and Amazon S3, including setup, management, and optimization.
• Experience with agentic coding tools like Claude Code or OpenAI Codex.

Responsibilities

• Support and maintain hybrid Windows and Linux infrastructure, ensuring stability, performance, and operational efficiency.
• Partner with product engineering teams to bring new features and platform components into production, contributing to a seamless deployment pipeline.
• Automate recurring tasks, deployments, and testing workflows using infrastructure-as-code and scripting tools to improve consistency and speed.
• Design and implement highly available, fault-tolerant systems that meet performance and scalability demands.
• Plan, organize, and clearly communicate project progress and outcomes to stakeholders and team members.
• Drive continuous improvements in system architecture, security, and operational processes to meet PCI compliance and internal standards.
• Diagnose and resolve complex issues across the full technology stack, from infrastructure to application level.
• Conduct regular infrastructure audits, identify gaps, and maintain a well-prioritized backlog of improvements and enhancements.
• Create and maintain observability dashboards to meet SLA/SLI requirements.

Skills

Work schedule

Industry

Relocation