Junior System Administrator

Job summary

The Junior System Administrator provides day-to-day IT support and helps maintain the infrastructure behind Internet, IPTV, VoIP, server, storage, cloud, and internal IT services. The role troubleshoots employee issues, manages user accounts and equipment, and supports Windows and Linux servers in Proxmox, Hyper-V, and VMware environments. It also assists with upgrades, patching, migrations, documentation, and scheduled after-hours on-call support.

Benefits

Qualifications

• Foundational knowledge of Windows Server and Linux administration, including user access, services, patching, logs, and basic troubleshooting
• Working knowledge of Active Directory, Group Policy, Microsoft 365, DNS, DHCP, and common email concepts
• Basic understanding of virtualization, storage, backup, and recovery
• Networking fundamentals, including TCP/IP, subnets, VLANs, routing, firewalls, and network troubleshooting
• Exposure to PowerShell, Python, Bash, or another scripting language and interest in automation
• Exposure to containerized services, Docker, or Kubernetes
• Foundational understanding of AI
• One to three years of relevant experience is an asset; co-op, internship, or home-lab experience is also considered
• Hands-on experience with Proxmox, Hyper-V, or VMware is an asset
• Exposure to backup, storage, AWS, database, web, network, IPTV, VoIP, security, or public key infrastructure technologies is an asset
• Entry-level industry certifications are an asset
• Ability to follow documented procedures and change controls, communicate clearly, accept feedback, collaborate, and escalate issues appropriately

Responsibilities

• Triage, troubleshoot, and resolve routine internal IT support requests; escalate complex issues
• Configure, deploy, replace, and troubleshoot computers, mobile devices, peripherals, operating systems, and approved software
• Complete routine user administration, including onboarding and offboarding, password resets, account unlocks, MFA assistance, and license assignments
• Maintain hardware and software inventory, device assignments, and warranty records
• Assist with equipment moves, replacements, returns, and vendor coordination
• Assist with installation, configuration, and monitoring of Windows and Linux servers in Proxmox, Hyper-V, and VMware environments
• Support upgrades, patching, migrations, maintenance windows, and infrastructure projects
• Document systems, procedures, and work; communicate progress clearly
• Participate in the scheduled Technical Operations on-call rotation

Skills

Certifications

Degrees

Work schedule

Industry

Relocation