Lead Site Reliability / DevOps Engineer

Job summary

The Software Engineer in Site Reliability plays a vital role in enhancing application reliability and stability within the Commercial & Investment Bank. Responsibilities include leading resiliency design reviews, implementing operational reliability for large-scale OpenTelemetry pipelines, and utilizing tools like Grafana and Prometheus for performance optimization and monitoring.

Qualifications

• Formal training or certification in software engineering
• Proficiency in reliability, scalability, performance, and security best practices
• Fluency in at least one programming language (Java, Python, Go, etc.)
• Experience in observability and telemetry collection tools
• Proficiency in CI/CD tools (Jenkins, GitLab, Terraform, etc.)
• Experience with container orchestration (ECS, Kubernetes, Docker)
• Hands-on experience with OpenTelemetry collectors in production
• Ability to collaborate across different levels and stakeholders

Responsibilities

• Champion site reliability culture and practices
• Lead initiatives to improve application reliability and stability
• Collaborate to establish service level objectives and error budgets
• Identify and solve technology-related bottlenecks
• Act as main contact during major incidents
• Document and share knowledge within the organization
• Design and maintain operational reliability for OpenTelemetry pipelines
• Support telemetry ingestion and processing for performance monitoring
• Refactor legacy telemetry code to standardized OpenTelemetry instrumentation

Skills

Certifications

Relocation