Lead Site Reliability Engineer

Job summary

Lead reliability, resilience, and operational performance improvements across a hybrid environment of distributed platforms and mainframe systems. Establish SRE practices including SLIs/SLOs, error budgets, observability, and blameless incident reviews, while driving automation, toil reduction, incident response, capacity planning, performance engineering, and resilience testing. Partner across application, infrastructure, and operations teams to standardize reliability practices and operational controls.

Benefits

Qualifications

• Relevant experience in site reliability, production, infrastructure engineering, or a similar reliability-focused role, including leadership of technical initiatives.
• Strong knowledge of production distributed systems, including Linux, networking, middleware, containers, or cloud platforms.
• Hands-on experience with observability platforms and practices, dashboarding, and alert engineering.
• Ability to automate workflows using Python, Go, Shell, or similar languages and approaches such as CI/CD or infrastructure as code.
• Experience supporting or integrating mainframe systems into enterprise operations.
• Strong communication and stakeholder management skills, with the ability to lead cross-team reliability improvements.
• Experience establishing SLIs/SLOs and service- or platform-level reliability reporting.
• Familiarity with ITSM or incident tooling, on-call operations, and operational maturity improvements.
• Experience with resilience patterns such as graceful degradation, failover, and rate limiting, and with chaos, load, or performance testing.
• Exposure to regulated or high-control environments and operational risk management.

Responsibilities

• Lead adoption of SRE practices, including SLIs/SLOs, error budgets, reliability reviews, and blameless post-incident processes.
• Improve observability across metrics, logs, traces, and event telemetry.
• Establish alerting standards, dashboards, and runbooks.
• Drive self-service, self-healing, automated remediation, and CI/CD operational controls.
• Measure and reduce operational toil through process, tooling, and platform improvements.
• Improve incident response, escalation paths, and root cause-based follow-up.
• Support capacity planning, performance engineering, and resilience testing.
• Standardize reliability patterns and operational controls across distributed and mainframe teams.
• Contribute to governance, documentation, control evidence, and operational health reporting.

Skills

Languages

Industry

Relocation