Lead Site Reliability Engineer

Job summary

The Lead Site Reliability Engineer is responsible for ensuring the reliability of the Network as a Service (NaaS) platform by collaborating with operations and development teams to address systemic issues. Key responsibilities include managing platform observability, incident management, and automation, while leveraging AI and agentic tooling to enhance deployment processes and incident investigations.

Benefits

Qualifications

• 8+ years in software development, systems engineering, and/or networking
• 5+ years of related experience required
• Hands-on experience with at least one major cloud platform
• Strong automation and infrastructure-as-code skills
• Experience running containerized workloads on Kubernetes
• Working knowledge of modern observability and monitoring tooling
• Demonstrated experience with incident management
• Comfort using AI-assisted development and agentic tools

Responsibilities

• Serve as subject matter expert for network automation platform applications
• Build and maintain the observability stack
• Define and tune proactive alerting
• Champion core SRE principles
• Participate in on-call rotation and lead incident response
• Drive blameless postmortems and root cause analysis
• Automate deployment pipelines and cloud infrastructure provisioning
• Develop tools that reduce toil
• Collaborate with cross-functional development teams

Skills

Degrees

Relocation