Member of Technical Staff (Site Reliability Engineer, Cloud Infrastructure)

Job summary

This Site Reliability Engineer owns the production compute, networking, and storage infrastructure supporting consumer, API, enterprise, and agentic workloads. The role operates Kubernetes clusters across a multi-account AWS estate, manages infrastructure with Terraform and CI/CD, and drives reliability through SLOs, incident response, disaster-recovery testing, capacity planning, and automation.

Qualifications

• Deep AWS expertise, including VPC, IAM, EC2, EKS, ELB, Route 53, S3, and EBS.
• Experience operating production Kubernetes at scale, including cluster upgrades, CNI, CoreDNS, autoscaling, and node troubleshooting.
• Advanced Terraform experience, including module design, multi-account state management, refactors, and imports.
• Strong networking fundamentals: TCP/IP, DNS, TLS, load balancing, and routing.
• Ability to write automation, tooling, and controllers in Python, Go, or Rust.
• Experience using Datadog, Prometheus, or Grafana to create meaningful SLOs and alerts from metrics, logs, and traces.
• Track record of leading production incidents and turning root-cause analysis into lasting fixes.
• End-to-end problem ownership and effectiveness in ambiguous environments.

Responsibilities

• Own availability, latency, and cost for production compute, networking, and storage.
• Operate and upgrade EKS clusters; tune scheduling, autoscaling, node lifecycle, DNS, and service networking.
• Design and operate VPCs, Transit Gateway and PrivateLink connectivity, load balancing, DNS, and egress across accounts, regions, and cloud providers.
• Manage storage and data services, including performance, durability, backups, and tested restores.
• Manage infrastructure through Terraform and CI/CD, with reusable modules, guardrails, and safe rollback processes.
• Define SLOs and actionable alerts; design for zone and regional failures and run disaster-recovery exercises.
• Lead incident response, write blameless postmortems, and implement durable fixes.
• Plan capacity, quotas, reservations, and infrastructure costs for launches and traffic growth.
• Build self-service automation for provisioning, upgrades, and remediation.

Skills

Languages

Relocation