Microsoft 365 Productivity Platform Engineer (Systems Engineer)

Job summary

The Systems Engineer designs, configures, secures, and improves Microsoft 365 productivity, collaboration, identity, and cloud platforms, with emphasis on Copilot, Power Platform, and SharePoint Online governance. The role administers services including OneDrive, Exchange Online, Teams, and Entra ID; implements automation with PowerShell, Azure Automation, and Logic Apps; and supports identity integrations, security policies, and compliance. It also provides engineering-level incident response and operational support for a production environment with a 24x7x365 on-call rotation.

Qualifications

• Five to seven years of relevant experience.
• High school diploma or GED and a related bachelor's degree, or equivalent experience.
• Two to five years of experience with one or more relevant Microsoft applications.
• Experience administering and governing SharePoint Online.
• Exposure to Power Platform Center of Excellence or low-code automation governance.
• Knowledge of Microsoft Graph API or automation integrations across Microsoft services.
• Experience with one or more of Azure, Entra ID, Active Directory, Exchange, IIS, or Teams.
• Experience with one or more of Windows Server, Windows 11 Enterprise, Red Hat Enterprise Linux, VMware vCenter, or vSphere.
• Microsoft PL-200, MS-102, SC-401, SC-300, or equivalent certification preferred.
• Knowledge of monitoring tools such as Sentinel, SolarWinds, Splunk, or UpGuard.

Responsibilities

• Administer Microsoft 365 services, including Copilot, Power Platform, SharePoint Online, OneDrive, Exchange Online, and Teams.
• Manage Power Platform governance, environments, connectors, data policies, monitoring, and flow troubleshooting.
• Maintain SharePoint Online and OneDrive configuration, access, sharing, and lifecycle standards.
• Support Copilot and agent enablement through platform configuration, governance, monitoring, and proofs of concept.
• Maintain Microsoft 365 and Purview governance, auditing, information protection, and data loss prevention policies with Security teams.
• Automate and orchestrate operations using PowerShell, Azure Automation, Power Platform, and Logic Apps.
• Integrate Microsoft 365 identity and collaboration services with Entra ID, Active Directory, and enterprise systems.
• Troubleshoot escalated incidents and support requests, perform root cause analysis, and resolve engineering-level issues.
• Monitor system integrity and availability, analyze logs, apply updates, and perform systems hardening.
• Maintain configuration standards and operating procedures; coordinate vendor support and upgrades.
• Support capacity planning, performance tuning, resource optimization, service requests, and incident response.
• Provide operational metrics and key performance indicators, review changes, and support escalated administrator cases.

Skills

Certifications

Degrees

Work schedule

Industry

Relocation