Observability Engineer (SRE)

Job summary

The Observability Engineer helps improve reliability, performance, and customer experience across a technology stack by building automation and scalable observability practices. The role develops OpenTelemetry instrumentation for logs, traces, and metrics; supports service-level objectives, incident response, and safe deployments; and guides teams in service ownership. Infrastructure runs primarily on AWS, including Lambda, ECS, and Fargate, and is defined using tools such as Pulumi, CDK, and Terraform.

Qualifications

• Knowledge of at least one of TypeScript, Rust, or Python.
• Ability to write and explain idiomatic, pragmatic, maintainable, testable code.
• Experience deploying and operating software in AWS serverless or containerized environments.
• Knowledge of general networking principles.
• Knowledge of OpenTelemetry tools, SDKs, and specifications.
• Ability to configure observability back-end platforms and use telemetry to investigate services and define alert rules.
• Experience with infrastructure as code, such as Pulumi, Terraform, or CDK.
• Problem-solving and investigative mindset with strong attention to detail.

Responsibilities

• Build maintainable automation, reliability tooling, shared libraries, and observability components.
• Develop OpenTelemetry practices for collecting, processing, sampling, and exporting logs, traces, and metrics.
• Help teams define and adopt meaningful service-level indicators and objectives.
• Participate in on-call investigations and lead blameless post-incident reviews.
• Identify observability gaps, recommend mitigations, and help prevent incident recurrence.
• Model infrastructure with Pulumi, CDK, or Terraform across AWS and other cloud services.
• Improve deployment pipelines and support canary and blue-green release strategies.
• Coach engineers and share knowledge through pairing, planning, and documentation.
• Contribute to the SRE roadmap and platform-wide reliability practices.

Skills

Languages

Work schedule

Industry

Relocation