Platform Engineer Apprentice

Job summary

Hightown Housing Association is seeking a motivated Platform Engineer Apprentice to join their team. This role offers hands-on experience with Azure cloud infrastructure, networking, and IT support while working towards a Level 3 IT Solutions Technician qualification. The apprentice will help maintain and optimize cloud and on-premise systems, ensuring performance, security, and reliability.

Qualifications

• Basic knowledge or interest in IT infrastructure
• Strong problem-solving skills
• Strong communication skills
• Ability to work collaboratively in a team
• Commitment to excellent service and Hightown values
• Awareness of Microsoft Azure or cloud technologies
• Experience with scripting (e.g., PowerShell)
• Knowledge of networking or IT support environments
• 5 GCSEs (Grade 9-4), including English and Maths, or equivalent
• UK/EEA resident for 3+ years
• Right to work in the UK

Responsibilities

• Support Azure cloud infrastructure and on-premise systems
• Assist with servers, storage, networking, and SaaS platforms
• Troubleshoot IT and network issues
• Support LAN/WAN performance and connectivity
• Assist with system patching (e.g., Windows, VMware, Cisco Meraki)
• Work with teams to improve systems and automate processes
• Document procedures and configurations

Skills

Degrees

Work schedule

Industry

Contract length

Relocation