Platform Engineer

Job summary

Seeking an Advanced Network Engineer to enhance and operate a Zero Trust network environment using Zscaler and Aruba technologies, focusing on uptime, automation, customer experience, and observability.

Qualifications

• Operational experience with Zscaler ZIA & ZPA
• Experience with Aruba networking (ClearPass, switching, wireless)
• Support for enterprise-scale, multi-site networks
• Understanding of network resilience and failover design
• Knowledge of identity-based access (802.1X, NAC)
• Proficiency in Python scripting and REST API integrations
• Experience with monitoring/observability tools
• Ability to define SLIs/SLOs and alerting strategies
• Strong focus on customer experience and service quality
• Analytical and problem-solving mindset

Responsibilities

• Improve network service availability across global sites
• Identify and eliminate single points of failure
• Optimize ISP performance and failover behavior
• Lead root cause analysis and implement fixes
• Continuously improve ZIA/ZPA deployments
• Tune access policies and traffic forwarding
• Manage Aruba ClearPass NAC environment
• Develop automation to reduce manual effort
• Design end-to-end observability of network services
• Implement self-healing capabilities
• Focus on end-user experience as a success metric

Skills

Relocation