Jobs / rootly
Platform Engineer, Infrastructure
rootly · San Francisco, CA, United States
San Francisco, CA, United StatesFull timeExp: 3+ yrsHybrid
Remuneration
Competitive compensation and early equity
Location
San Francisco, CA, United States
Visa sponsorship
Not specified
Job summary
The Platform Engineer helps build and operate the infrastructure behind an incident management platform, covering AWS cloud systems, reliability, observability, CI/CD, datastores, cost efficiency, and security hardening. The role includes maintaining infrastructure as code, implementing credential rotation, improving customer-impact alerting, participating in multi-region failover drills and on-call, and documenting operational procedures. The technology stack includes AWS, Terraform, Datadog, PostgreSQL, Redis, and other backend services.
Benefits
Medical, dental, and vision coverageThree weeks of vacationUnlimited sick and mental health daysCompany-wide end-of-year shutdown500 home office stipendAccess to AI tools
Qualifications
- At least three years building or operating production systems, including Platform, SRE, DevOps, or Infrastructure experience.
- Hands-on experience with AWS and Terraform or OpenTofu.
- Working knowledge of monitoring and alerting tools such as Datadog.
- Experience with production on-call and incident response.
- Ability to write code to solve infrastructure problems, beyond shell scripts.
- Experience with infrastructure-as-code workflows and automation at scale preferred.
- Experience working in a Rails codebase preferred.
- Experience with Ruby and Go preferred.
- Ability to collaborate, seek help early, document work, and plan effectively.
Responsibilities
- Maintain safe, reviewable AWS infrastructure as code.
- Implement credential rotation for databases, Redis, and application secrets with the Security team.
- Tune alerts to reflect customer impact and control observability costs.
- Participate in multi-region failover drills and address identified gaps.
- Handle platform work, including CI fixes, datastore runbooks, and toil-reducing tools.
- Write runbooks and documentation for operational tasks.
- Participate in on-call and incident retrospectives, and implement lasting fixes.
Skills
AWSBashDatadogDynamoDBECSGitHubGoIAMKafkaAWS LambdaMakeOpenSearchOpenTofuPostgreSQLRedisRubyTerraform
Languages
RubyGo
Work schedule
On-call rotation
Industry
Incident management software
Relocation
No