Platform Engineer - Intelligent Operations (T4/T3)

Job summary

Build and lead the operational platform that supports enterprise-scale AI solutions in production, enabling reliable operations after go-live. The role covers observability for AI agents and applications, CI/CD across customer and SAP-managed BAIP environments, infrastructure automation, AI-focused SLI/SLO frameworks, and integrated security and governance. It also includes mentoring engineers, defining platform standards, and shaping tooling strategy across engineering and operations teams.

Benefits

Qualifications

• Experience building and operating platforms for production systems.
• Expertise in cloud-native architectures, distributed systems, and reliability engineering.
• Experience with agentic systems, LLM-based applications, or AI-enabled platform operations is advantageous.
• Ability to collaborate across organizational boundaries and set standards for other teams.

Responsibilities

• Build monitoring, alerting, and tracing for deployed AI agents and applications.
• Develop CI/CD pipelines for production AI solutions across customer and SAP-managed BAIP environments.
• Automate provisioning, configuration, and maintenance of production environments at scale.
• Establish SLI/SLO frameworks, error budgets, incident response tooling, and post-mortem processes for AI-native solutions.
• Implement automated compliance checks, access management, and data boundary enforcement.
• Mentor engineers, define platform standards, and shape tooling strategy.

Skills

Industry

Relocation