Platform Reliability Engineer

Job summary

The Platform Reliability Engineer is tasked with ensuring the stability and performance of critical commercial trading platforms in hybrid and cloud environments. Responsibilities include incident management, platform transformation support, and maintaining security compliance while effectively communicating with stakeholders. The role demands expertise in platform engineering, DevOps practices, and troubleshooting across various technologies such as SQL, Oracle, and cloud services.

Qualifications

• 5 or more years of experience supporting business-critical production platforms with defined availability, escalation, and service-restoration expectations.
• Direct troubleshooting experience across applications, databases, servers, networks, middleware, integrations, and cloud services.
• Experience supporting on-call, shift-based, or follow-the-sun operations for global or time-sensitive business functions.

Responsibilities

• Maintain stability, availability, performance, monitoring, and continuity across production and non-production environments.
• Restore service quickly, coordinate escalations, complete root-cause analysis, and address recurring issues.
• Support environment readiness, migration, testing, deployment, release validation, and transition to support for new platforms.
• Follow change controls and support access governance, SOX, cybersecurity, audit, and operational-risk requirements.
• Communicate status, impact, risks, and recovery plans clearly to business, technology, vendor, and leadership stakeholders.
• Document fixes, improve knowledge articles, automate repeatable activities where practical, and strengthen service stability.

Skills

Certifications

Relocation