Jobs / Hastings Direct
Power Platform Engineer
Hastings Direct · Bexhill, ENG, United Kingdom
Bexhill, ENG, United KingdomHybrid
Remuneration
Annual bonus scheme, pension matching up to 10%, life assurance at 4x salary, income protection, healthcare cash plan, private healthcare, and other benefits.
Location
Bexhill, ENG, United Kingdom
Visa sponsorship
No visa sponsorship
Unable to progress with candidates that require sponsorship at this time.
Job summary
Support the reliable operation and continuous improvement of enterprise Messenger, Microsoft Power Platform and Copilot Studio services in an insurance environment. The role covers incident resolution, environment and access governance, release planning and deployment, technical assurance, and collaboration with product, engineering, testing and operations teams; relevant technologies include Azure DevOps, Power Automate, Dataverse, ServiceNow, APIs, Azure services and Application Insights.
Benefits
Annual performance bonusAnnual pay reviewsHealthcare cash planLife assurance at 4x salaryIncome protectionPension contribution matching up to 10%Retail and product discounts and cashbackFinancial wellbeing supportMental health support programme25 days annual leave plus bank holidaysOption to buy or sell a contracted week of leavePrivate healthcareDental plansDiscounted health assessmentsCycle-to-work schemeTechnology schemesTraining and development
Qualifications
- Hands-on experience supporting Microsoft Power Platform solutions in an enterprise environment.
- Knowledge of Copilot Studio, conversational AI and Power Platform governance.
- Experience managing environments, security, releases and CI/CD deployments.
- Strong troubleshooting, incident management and service improvement skills.
- Ability to assess technical changes, risks and operational impacts.
- Strong communication and stakeholder management skills.
- Relevant technical qualification or equivalent experience.
Responsibilities
- Support day-to-day operation of Messenger, Power Platform and Copilot Studio services.
- Investigate incidents, resolve issues, document services and improve support readiness.
- Administer development, test and production environments, including configuration, security roles and access controls.
- Coordinate releases, deployment readiness, implementation, rollback planning and post-release validation.
- Support configuration, diagnostics, testing, deployment and impact assessments for Copilot Studio solutions.
- Apply engineering, security and governance standards and contribute to audits and service acceptance.
- Identify improvements to stability, monitoring, documentation and release efficiency.
- Coordinate risks, dependencies and issues with product, engineering, architecture, operations, testing and delivery teams.
Skills
AzureAzure DevOpsServiceNowAzure MonitorREST
Certifications
Microsoft Power Platform certifications desirableCopilot Studio certifications desirableAzure certifications desirable
Degrees
Relevant technical qualification or equivalent experience
Industry
Insurance
Relocation
No