Principal Site Reliability Engineer

Job summary

Responsible for designing, implementing, and improving reliable and scalable platform solutions. Leads incident management, mentors engineers, and collaborates with teams to enhance system stability and performance.

Qualifications

• Expert experience in system design and reliability engineering.
• Advanced proficiency in at least one programming or scripting language.
• Experience with observability and incident management tooling.
• Experience with cloud platforms such as AWS or Azure.
• Strong understanding of CI/CD, DevOps, and SDLC practices.
• Experience defining and implementing SLO/SLI frameworks.
• Experience in regulated environments such as financial services.
• Strong communication and stakeholder management skills.

Responsibilities

• Define and drive service reliability standards, including SLOs, SLAs, and error budgets.
• Design and implement fault-tolerant architectures for scalability and resiliency.
• Lead incident management practices including detection, response, and recovery.
• Drive problem management and root cause analysis.
• Develop observability strategies including logging, monitoring, and alerting.
• Lead automation initiatives for self-healing systems.
• Contribute to technical roadmaps with reliability considerations.
• Partner with development, infrastructure, cybersecurity, and architecture teams.
• Serve as a technical authority for performance and capacity planning.
• Drive production readiness practices including performance testing.
• Lead cross-team reliability improvement initiatives.
• Participate in post-incident reviews ensuring actionable outcomes.
• Mentor engineers on reliability engineering best practices.
• Engage with stakeholders to identify risks and optimization opportunities.
• Ensure adherence to risk and regulatory standards.
• Maintain internal control standards and compliance expectations.

Skills

Degrees

Relocation