Principal Site Reliability Engineer

Job summary

The Principal Site Reliability Engineer (SRE) ensures the reliability, availability, and performance of production systems while leading incident management and production support. Key responsibilities include defining SLIs and SLOs, driving infrastructure automation with Terraform, and maintaining compliance with regulatory requirements, all while collaborating with cross-functional teams to enhance operational efficiency.

Benefits

Qualifications

• Demonstrated experience leading production support and incident management
• Strong grounding in SRE principles
• Demonstrated experience owning on-call strategy
• Expertise with Terraform or comparable IaC at scale
• Hands-on experience building CI/CD pipelines
• Deep experience with at least one major cloud platform
• Working knowledge of observability tooling
• Experience designing and testing disaster recovery
• Working knowledge of cloud security and compliance practices
• Proficiency in at least one scripting or programming language

Responsibilities

• Leads day-to-day production support
• Establishes consistent support practices
• Leads incident management end-to-end
• Owns on-call strategy
• Builds runbooks
• Defines and owns SLIs and SLOs
• Drives systemic reduction of MTTD and MTTR
• Establishes and maintains technology currency
• Owns business continuity and disaster recovery readiness
• Leads infrastructure automation with Terraform
• Maintains production systems in accordance with applicable regulatory and compliance requirements
• Partners with Security, Quality, and Compliance teams

Skills

Certifications

Degrees

Relocation