Prod Support - SRE

Job summary

Capgemini is seeking a Production Support Engineer to manage and maintain infrastructure, respond to incidents, and automate processes for the Commercial Line of Business.

Qualifications

• 8+ years experience in production support.
• Excellent knowledge of OCP and Azure Services.
• Mandatory experience with Kubernetes on Azure using CLI.
• Experience with monitoring tools like Dynatrace and Splunk.
• Knowledge of Chaos Engineering.
• Proficient in Windows and Linux operating systems.
• Scripting skills in Shell, Python, and Power Shell.
• Experience with SQL database management and MongoDB.
• Knowledge of disaster recovery planning.

Responsibilities

• Implement and maintain monitoring systems to identify potential issues.
• Respond to incidents and outages, diagnose problems, and implement solutions.
• Automate repetitive tasks and processes to improve efficiency.
• Manage and maintain infrastructure, including servers and cloud resources.
• Plan for future capacity needs to handle anticipated workloads.
• Develop and maintain processes for deploying software updates.
• Collaborate with developers and operations teams to ensure system reliability.
• Maintain documentation of systems and processes.
• Identify areas for improvement and implement changes.

Skills

Relocation