Product Associate - SRE Team - Chase UK

Job summary

As a Technical Product Manager at JPMorgan Chase, you will support the product strategy and delivery of reliability capabilities for customer-facing digital banking services. You will collaborate with engineers and cross-functional teams to improve platform reliability and facilitate Agile delivery ceremonies.

Qualifications

• Experience in platform, developer experience, reliability, or technical product capabilities
• Experience in product adoption and change management for engineering teams
• Familiarity with observability and operational excellence practices

Responsibilities

• Support product strategy and delivery of reliability capabilities
• Partner with engineers and cross-functional teams to gather requirements
• Support roadmap planning and prioritization
• Identify opportunities to improve platform reliability
• Use data and feedback to guide decisions and measure progress
• Create product materials including user stories and acceptance criteria
• Facilitate Agile delivery ceremonies
• Maintain delivery hygiene and track dependencies
• Use AI tools to draft and refine documentation
• Follow through on actions to help teams deliver

Relocation